Refund Policy – WJ Jersey
At WJ Jersey, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.
🔄 Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
The item must be unused and in perfect condition
The item must be in its original packaging
Proof of purchase is required
Items that show signs of use, damage, or alteration will not be accepted.
💳 Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
The refund will be issued to your original payment method
Please allow 5 to 10 business days for the amount to appear in your account, depending on your bank or payment provider
Shipping costs are non-refundable.
📦 Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
❌ Non-Refundable Items
The following items are not eligible for refunds:
Personalized or custom products
Final sale items
Gift cards
📬 Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery and provide photos of the product and packaging. We will resolve the issue as quickly as possible.
📧 Contact
If you have any questions about returns or refunds, please contact us at:
📩 contact@wjsportjersey.shop
